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How much revenue does your business lose through poor customer service? #customerservice - it can make or break a business!
What does customer service mean to you?
We want to know--Which companies keep you on hold the longest for customer service? custserv
how about after-the fact customer service... if employee didn't give you deal, get virtual coupon to reclaim later? #4SqCHAT
Why do people think I am a free taxi service to come to MY studio? Yeah we coo but business is business.
How to increase customer empathy? Eg during peak time Turbo Tax had whole co answering calls and chats. Better than exec reports #SVAMA